How To Use Adobe Connect On Windows

Adobe Connect

Adobe Connect is a video conferencing service hosted by Adobe Systems, Inc. (significant that the software and servers are located with Adobe). Pacific Academy has a finite number of hosting licenses available for instructors who wish to host meetings for their courses. Delight contact the Center for Educational Technology and Curricular Innovation (CETCI) to request the hosting license:

edtech@pacificu.edu

Adobe Connect Documentation:

Adobe Connect Estimator Requirements
Hosting a Meeting
Creating a Meeting
Sharing Documents
Sharing YouTube videos
Participating in a Meeting

Troubleshooting:

I forgot my password
My microphone isn't working
My microphone is working only sound cuts in and out
I am experiencing loud feedback/echo
Presentation slides are too small to see
Can I admission Adobe Connect from a Mobile device?
I can't see all documents on my computer when I effort to employ "Share Certificate" feature...
I become "Change Safari Settings" bulletin with the instructions that don't work
I loose internet connection repeatedly while in Adobe Connect on Windows car

Adobe Connect Computer Requirements

Windows

one.4GHz Intel© Pentium© 4 or faster processor (or equivalent) for Microsoft© Windows© XP, Windows seven or Windows viii; 2GHz Pentium four or faster processor (or equivalent) for Windows Vista©
Windows 8 (32-fleck/64-fleck), Windows 7 (32-flake/64-bit), Windows Vista, Windows XP
512MB of RAM (1GB recommended) for Windows XP, Windows seven or Windows 8; 1GB of RAM (2GB recommended) for Windows Vista
Microsoft Cyberspace Explorer eight, 9, 10; Mozilla Firefox; Google Chrome
Adobe© Wink© Player ten.three+ (11.2+ recommended) — Check your Wink version

Mac Os

ane.83GHz Intel Cadre™ Duo or faster processor
512MB of RAM (1GB recommended)
Mac OS Ten ten.6, x.7.4, 10.eight
No Adobe Connect Add together-in back up for Mac Os 10 10.5 (Leopard). Users on Leopard can nourish meetings in the browser.*
Mozilla Firefox; Apple Safari; Google Chrome
Adobe Wink Player 10.3+ (11.2+ recommended) — Bank check your Flash version

-> back to top

Hosting a Coming together

Watch Adobe Connect Overview video from Adobe.com
Download, read and impress 1 page reference for Adobe Connect Hosts (Download PDF)
Review Best Practices for Adobe Connect events (includes very useful Event Checklist).

Create a Meeting:

Install Adobe Connect Add together-in for Windows or Macintosh. The Add-in volition allow y'all to share your screen and upload files to your meeting. You lot but have to do it once.
Test your connection http://pacific.adobeconnect.com/common/help/en/support/meeting_test.htm to make sure your calculator tin handle the coming together and that Flash is up to engagement.
Login to Pacific University'south Adobe Connect (http://pacific.adobeconnect.com) and click on the New Meeting link on the dwelling page.
Go through step-by-stride Meeting Cosmos sorcerer to create the coming together.
Note: Adobe Connect meetings are persistent – they don't have to exist scheduled each time you lot want to utilize them.
Enter the meeting room by clicking the Enter Coming together Room push button.
Invite participants by clicking Meeting button on upper left corner, then selecting Manage Access & Entry -> Invite Participants...

-> dorsum to height

If you take or have been given the rights of Presenter or Host during an Adobe Connect session, y'all can share various content with the rest of the participants in the session. Adobe Connect supports the following formats: PPT, PPTX, PNG, GIF, MP4, F4V, Adobe PDF, SWF, FLV, JPEG, and MP3 file types loaded from either the Content library or your calculator. However, if you try to share a recorded PowerPoint presentation, Adobe Connect will not brandish it correctly. TIP: salve your PowerPoints every bit a video, and then upload it to YouTube and share the YouTube video instead. Instructions on how to practise so from the Microsoft site: Plow your presentation into a video.

To start sharing content in Adobe Connect:

Find the share pod. Click on Share -> Document: Note: If it is not automatically displayed in the eye of Adobe Connect session click on Pods on elevation card then Share -> Add New Share:
In the newly opened window click on Browse My Computer, navigate to the file you would like to share and click OK:
The file will load in the eye pod of Adobe Connect session. If information technology is a PowerPoint presentation, you will see navigation options on the left and at the bottom of your presentation:
Later on y'all are done presenting, click on theStop Sharing button in the upper right corner of your presentation window:

-> back to top

There are couple of methods to share YouTube videos during the Adobe Connect session.

Method I:

The simplest fashion would be to share the URL to the YouTube video through "Pods" -> "Web Links":

AC Share Video 1

Subsequently you click on "Add together New Spider web Links" a new pop-up window will open up with a field where you tin paste YouTube video'southward URL:

AC Share Video 2

After you lot paste the link click on "Browse To" push button and it will open the video in all participants cyberspace browsers.
Downside: if you are recording the session, the video won't show up in the recording.

Method 2:

A bit more involved but will play within Adobe Connect session and will exist a part of the recording. This method of sharing YouTube videos is very similar to sharing a certificate. It has one additional step: in order to share YouTube video you need to download the video to your estimator beginning and then upload in to Adobe Connect.

You tin can employ a gratis add-on to Firefox browser which provides a button for downloading YouTube videos on the top shelf of Firefox browser:
Hither is one of the add-ons that had been successful in the past: https://addons.mozilla.org/en-U.s./firefox/addon/download-youtube/?src=ss (Links to an external site.)
When you find video you would like to share simply click on that button. From the pull-down options select "Quick Download."
This will start the downloading process to your desktop:
After downloading the flick file to your desktop, upload that file into Adobe Connect meeting by clicking on "Share Document" in the Share pod and browsing your estimator for the file. You will and then be able to play the video in your coming together.

-> back to top

Participating in a Meeting:

To participate in the meeting you will need

a URL (link to the meeting room) sent to you past your teacher (coming together host)
a laptop computer, a desktop calculator, or an Android or iOS tablet or phone (Adobe Connect Mobile). Keep in mind, mobile app for tablets or phones do not have all features of a meeting.
an Internet connectedness (ethernet connect is the most reliable, just proficient wireless connection will work also)
a browser (Internet Explorer and Firefox work best)
headphones, a microphone and a webcam

Read and print one page reference for Adobe Connect Participants (download PDF)
Receive an email with the link to the meeting. The URL will wait something like this: pacific.adobeconnect.com/course_number.
Test your connection http://pacific.adobeconnect.com/common/aid/en/support/meeting_test.htm
Enter the room by clicking the URL you have received in the email. As a participant you chose the option of logging in equally Guest unless notified otherwise by your teacher:
Enable your sound and video. Once you lot log in you might only run into two icons on top carte shelf: a Speaker and Set Status icon:

One time your instructor enables microphone and video for all participants you lot will exist able to meet additional icons for microphone and video:

Click on the driblet downwardly pointer side by side to the microphone icon, click Connect My Sound:

Exercise the same for video:

In one case your sound and video is set up correctly the icons will become green:

If you are experiencing problem with audio, please watch this PowerPoint presentation that will take you through step-by-pace tutorial of Audio Wizard: http://pacific.adobeconnect.com/p89spsrdw0e/

-> back to top

Troubleshooting:

I forgot my password

If you forget your password you lot can reset information technology by clicking on "Forgot you password?" link under login field on Adobe Connect login page:

AC Trouble 1

Enter your e-mail and click "Submit."

-> dorsum to pinnacle

My microphone isn't working

Make sure you plug microphone in before you log in to Adobe Connect.
Quit Adobe Connect, plug in your microphone, and log in once more.
Make sure yous click "Allow" when you get a popup window from Flash asking for Adobe Connect to access your microphone and photographic camera:
Make sure when yous go through the Sound Setup Magician ('Meeting'->'Audio setup Wizard'). In Step two of the Setup Sorcerer, pick a microphone from a listing. Make sure yous select the right microphone for your computer. If your mic is non listed, restart your estimator with the mic connected. If it is still not listed later on estimator restart, you might need to re-install drivers for your microphone.
If your mic is showing and you selected the right one, only the mic is still not working switch your Cyberspace browser (Firefox, Chrome, Safari, Explore, etc.). It is generally a good idea to take a couple of browers installed on your computer anyway.

-> back to top

My microphone is working but sound cuts in and out

This is usually an indication of Internet connectedness speed problem. If you take a adequacy for a wired connexion, switch to that. If not, try to get every bit shut every bit possible to the wireless router.
The bandwidth consumed past a meeting room is goverened past the video quality gear up in the meeting preferences past the Hosts. Become to Meeting > Preferences, click Video, and set the Video Quality using the slider. As well, Hosts can set the quality for screen sharing to optimize bandwidth usage. Get to Meeting > Preferences, click Screen Share, and gear up the Quality using the slider.
Choose a room video and audio quality that matches the connexion speed used by attendees. If attendees are using various connection speeds, choose the everyman quality to ensure that all participants have a good connection.

-> dorsum to top

I am experiencing loud feedback/echo

It usually happens when someone in the session has their microphone and speakers. Wearing headsets instead fixes this problem. If y'all don't have a headset, keeping your microphone mute and lowering your speaker's volume when y'all are non speaking will reduce the feedback.
If headphones did not fix the problem, brand sure you lot only accept 1 Adobe Connect window open on your computer. Observe yourself on the Participants/Presenters/Hosts list and brand sure in that location is no number 2 listed by your proper noun. If in that location is, locate the second window on your estimator and close it.

-> back to acme

Presentation slides are besides small to see

Click "Full Screen" button on upper right corner of the slides:

AC Trouble 3

-> back to height

Can I admission Adobe Connect from a Mobile device?

Yes! Adobe Connect has an app for iOS, Blackberry and Android devices. You can download apps at http://www.adobe.com/products/adobeconnect/feature-details/adobe-connectmobile.html

Getting Started for Participants Guide (Tablets) - PDF Download
Getting Started for Participants Guide (Smart Phones) - PDF Download
Getting Started for Hosts and Presenters (Tablets) - PDF Download
Getting Started for Hosts and Presenters (Smart Phones) - PDF Download

Please keep in mind not all Connect features will be active in mobile version.

-> back to tiptop

I tin can't run across all documents on my computer when I attempt to use "Share Document" characteristic...

Check the format of the document/file yous are trying to share. Here is a list of supported formats: PPT, PPTX, PNG, GIF, MP4, F4V, Adobe PDF, SWF, FLV, JPEG, and MP3 file types from the Content library or your estimator.
NOTE: If y'all absolutely must share a file that is not supported such equally MS Word document, yous can open that file on your computer first and so use "Share my Screen" selection instead.

-> back to top

I go "Modify Safari Settings" bulletin with the instructions that don't work...

Adobe's instructions are for an outdated Safari version. Here is the right path to accept:

1. While in Adobe Connect, go to Safari -> Preferences:
2. Click on Security tab and then on Plug-in Settings.. push button by Net plug-ins:
3. In the Plug-in settings window click on "Allow" pull-down menu:
4. Select "Run in Unsafe Style":
5. And then "Trust" from a pop-upward menu:
6. Important: Quit and restart Safari, then login to Adobe Connect once more.

-> back to top
I loose net connexion repeatedly while in Adobe Connect on Windows machine

Windows 10 has a new setting that sometimes interferes with the net connection while using Adobe Connect. Because participants frequently are not agile in the session, Windows x tends to read this every bit the reckoner existence asleep thus shutting the Net connection down. To set up this upshot click on Settings under Windows abode:
Ones in Settings window click on Ability and Slumber menu item on the left and then brand certain that under Network connection section the checkbox by On battery power, stay connected to network while asleep is checked: